Jump into the Messages app and tap the three dots in the upper right. Then scroll all the way down to the “System” entry and tap into this menu.įrom there, tap on “Advanced” to expand the menu, then “Reset options.”īasically, you’re going to go all the way back to option one here and disable RCS on your phone. Alas, if it fixes your RCS issues, maybe it’s worth it? That means you’ll have to set everything up like it’s the first time again, which can be irritating. Resetting Network options will nuke all of your wireless connections-Wi-Fi, Bluetooth, and mobile data. Option Four: Reset Network OptionsĪt this point, we’re starting to get a little desperate. From this point forward, the options get more and more aggressive. Tap on this entry, then “Storage & cache.”ĭisable Airplane Mode, restart your phone, then re-check Chat status using the method outlined above. Scroll down until you find Carrier Services. Select “Show system.” This forces the menu not only to show apps you installed but also proprietary system applications, like the one we’re looking for. Tap the three dots in the upper right corner. Then find the “Apps & Notifications” option. Once again, go ahead and enable Airplane Mode. Option Three: Clear Storage for Carrier Services If it reconnects, congratulations-you’re good to go. If you have to sort through all apps, scroll down until you see Messages.ĭisabled Airplane Mode, restart your phone, then re-check Chat status using the method outlined above.
If you’ve recently opened Messages, it should be at the top of this list.
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In this menu, scroll through until you find “Apps & Notifications” (or some variation of this-each Android manufacturer out there will have some version of this option). Tap the gear icon to jump into the Settings menu. Keep in mind that this will disable all network connections, including Wi-Fi, Bluetooth, and mobile data at the very least. Find the Airplane Mode button (you may have to scroll through several pages of the menu to find it). Pull down the notification bar to show the Quick Settings menu. Okay, maybe it’s slightly different-you need to first enable Airplane Mode. If you’ve been an Android user for any reasonable length of time, you’ve likely done the Clear Cache song and dance. Tap the “Enable chat features” toggle and see if it connects. When it boots back up, use the directions above to jump back into the Chat Features menu. Long press the power button, then tap “Restart.” Once disabled, go ahead and restart your phone. While you’re in that Chat features menu, go ahead and hit the “Enable chat features” toggle to disable it. They’re laid out from easiest and least destructive to hardest and most aggressive, so start with the first one! Option One: Toggle Chat Features and Restart Note: While the following solutions are listed as “options,” they’re designed to be executed in sequential order. Stay in this menu, though-it’s where you’ll start.
If it’s not connected, however, then it’s time to start troubleshooting. If you’re having issues with messaging, then it’s likely another issue. If the Status shows as Connected, then you’re good to go.
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